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Build Accuracy, Compliance, and Confidence in Every Reading

Our Meter Reading Training program provides technicians with the expertise to accurately interpret, document, and verify readings on analog and digital electricity, gas, and water meters.


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Master Analog 4-Dial, 5-Dial, and Mixed Dial Meters

Our Meter Reading Training module equips technicians with the ability to accurately interpret and record readings across different analog meter types.

  • Analog 4-Dials Training - Step-by-step guidance on interpreting clockwise and counterclockwise dial rotations, with error detection practice.
  • Analog 5-Dials Training - Step-by-step guidance on interpreting clockwise and counterclockwise dial rotations, with error detection practice.
  • Analog Mixed Dial Training - Specialized modules for meters combining 4- and 5-dial formats, teaching technicians how to reconcile mixed readings.


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Progressive Learning: Beginner → Intermediate → Advanced

Our Analog Meter Reading Training module is designed to build technician confidence step by step. From visible numbers to pure visual estimation, each level prepares technicians for real-world accuracy and compliance in meter reading.

  • Beginner Level - Visible Numbers & Dial Markings - Learn to interpret analog meters with clear numeric labels and dial markings. Instant feedback on correct vs incorrect readings during practice sessions.
  • Intermediate Level - Visible Markings, No Numeric Labels - Builds on beginner skills by removing numeric labels. - Focus on interpreting dial positions using only markings. Instant feedback on correct vs incorrect readings during practice sessions.
  • Advanced Level - No Numbers, No Markings — Pure Visual Estimation - Challenges technicians to read meters with no numeric or marking guides. Develops advanced visual estimation skills for complex analog meters. Instant feedback on correct vs incorrect readings during practice sessions.


Support for Metric, Standard, and Dual Rate Digital Meters

Our Digital Meter Reading Training module equips technicians with the skills to accurately interpret and record readings from modern digital meters. Covering metric, standard, and dual rate formats, the training ensures technicians are prepared for diverse field conditions and compliance requirements.

  • Metric Digital Meters - Training on interpreting metric-based readings, decimal placement, and unit conversions. Includes error detection exercises for common misreads.
  • Standard Digital Meters - Focused modules on standard unit displays, digit alignment, and recording protocols.
  • Dual Rate Digital Meters - Training for meters with multiple registers (e.g., day/night or peak/off-peak)

Unlimited Practices & Tests — Learn Without Limits

Our Meter Reading Training System empowers technicians to build confidence and accuracy through unlimited practice sessions and test attempts. Whether learning analog dials or digital meters, this feature ensures mastery at every stage.

  • Unlimited Practice Sessions - Technicians can repeat exercises as often as needed, reinforcing skills without restrictions.
  • Unlimited Test Attempts - Retake assessments until mastery is achieved, with company-configurable cooldowns if required.
  • Instant Feedback - Correct vs. incorrect answers highlighted immediately in practice mode.


Assign Tests to Technicians — Streamlined, Controlled, and Scalable

Our Meter Reading Training System allows companies to assign tests directly to technicians, ensuring structured learning, compliance, and performance tracking. Email reminders can be generated for pending assignments.


Track Results & Performance

Monitor technician progress with built-in analytics: pass/fail rates, beginner or advanced levels, # of practices and tests, all visualized in real-time.

Our Meter Reading Training System includes dual dashboards — one for companies and one for individual technicians — to visualize performance, track progress, and support compliance across electricity, gas, water, and smart meters.

Metrics

  • Summary metrics across your company
  • Total number of tests and practices taken to-date
  • Overall average of all tests taken by technicians to-date
  • Overall test average of Analog meters
  • Overall test average of Digital meters
  • Number of tests taken for Analog 4, 5 or Mixed Dials
  • Number of tests taken for Standard, Metric and/or Dual Rate Meters
  • Number of tests taken for Beginner, Intermediate or Advanced levels for Analog Meters

Scorecard Features for Technician Training

Technician Scorecards — Track Accuracy, Progress, and Compliance

Our Meter Reading Training System includes dynamic scorecards that visualize technician performance across analog and digital meter types. Scorecards provide real-time insights into accuracy, speed, and compliance, helping both technicians and companies drive continuous improvement.

What the Scorecards Track

  • Overall Score (%) - Displays technician’s total score per test or practice.
  • Pass/Fail Status - Based on company-defined thresholds (e.g., 80% minimum)
  • Correct vs. Incorrect Readings - Shows the number of questions answered correctly and incorrectly, broken down by meter type (analog, digital, dual rate).
  • Category-Level Accuracy - Tracks performance across beginner, intermediate, and advanced modules.
  • Time-to-Resolution Metrics - Measures how quickly technicians complete readings, with benchmarks by meter type.
  • Retake History & Score Improvement - Displays previous attempts, score deltas, and cooldown periods if configured.


Company Preferences — Tailored Control for Compliance and Performance

Customize How Technicians Are Tested, Tracked, and their progress for third party certifications

The Meter Reading Training System gives companies full control over how meter reading training is delivered and assessed. With customizable preferences, organizations can align training with internal policies, regulatory requirements, and technician readiness goals.

  • Pass Grade Thresholds - Set minimum passing scores for each fault category or test module
  • Test Shuffle Logic - Enable randomized question order and fault scenario variants to prevent memorization and reinforce diagnostic, escalation protocols and Preventative action response judgment.
  • Time Limits Per Test - Define time constraints for each test.
  • Time Limits Per Practice - Define time constraints for each practice.
  • Assign Tests & Practices - Control which modules (analog, digital, dual rate, beginner, intermediate, advanced) are assigned to technicians.
  • Preferred Meter Types - Control which modules (analog, digital, dual rate, beginner, intermediate, advanced) are assigned to technicians.

User Preferences — Personalized Learning for Every Technician

Customize How Some Technicians Are Tested, Tracked, and their progress for third party certifications. Override Company Settings for Personalized Learning.

Our Meter Reading Training System empowers technicians to tailor their training journey with customizable preferences. By adjusting difficulty, practice modes, and feedback options, technicians can learn at their own pace while meeting company standards.

  • Pass Grade Thresholds - Set minimum passing scores for each fault category or test module
  • Test Shuffle Logic - Enable randomized question order to prevent memorization.
  • Assign Tests & Practices - Control which modules (analog, digital, dual rate, beginner, intermediate, advanced) are assigned to technicians.
  • Preferred Meter Types - Control which modules (analog, digital, dual rate, beginner, intermediate, advanced) are assigned to technicians.