Once the Client Profile has been completed and saved, the Meters Profile Tab, the Routes Tab, Transaction Type Tab and Skip Codes/Penalty Tab now are enabled. If the tabs are not enabled, it means the client information has not yet been saved.
For each client, depending on the type of contract signed, there may be deductions from the invoice on account of performance failures occurred during the billing or invoicing period.
These performance failures can be listed with the amount of deductions in the performance requirements tab.
The frequency (per instance, per calendar day, per meter) can be tracked in the performance requirements tab.
The system will automatically calculate the revenue from successful meter reads minus the costs associated with not meeting the performance requirement.
If the client is being set-up for the first time, there will be no performance requirements. They will need to be set-up first. A message will be shown indicating that there no performance requirements created.
Mandatory fields are noted with a *
The following information is mandatory when a performance requirement is entered - Performance Code, Performance Description, $ Deduction and Frequency.
Click the   button to add a new performance requirement.
If the performance requirement is successfully added, the new performance requirement will appear on the page within a table.
Click the   button to edit the performance requirement. Click Save changes to save any updates.
Click the   button to delete the performance requirement. Note, the performance requirement can only be deleted if it has not been used in logged transactions. More on logged transactions later in the document.
Note: Penalties and Performance Requirements are specific to a client. If multiple clients are set-up under one company, each client will have their own set of Penalties and Performance Requirements. Penalties and Performance Requirements for other clients can be setup as required once the client profile has been completed each client.