Meter reading problem codes indicate that there is a problem with a meter or its associated system. These codes can be displayed on the meter's screen or read through a diagnostic tool. Understanding these codes can help identify the specific issue and take appropriate action, such as contacting your utility provider.

Once the Client Profile has been completed, Meter Problem Codes data can be entered.

The meter reader reports obvious problems with the meter during meter reading, i.e. broken meter, broken meter box tops, dead meters, buried meters, meter leaks, high/low consumption, meters found and not listed etc. These types of problems can be set-up here for use when logging transactions.

Access the Meters Problem Codes page by clicking on Client Menu, then Meters submenu and then select Meter Problem Codes.

Note Meter Problem Codes are specific to a Company. If multiple clients are set-up under one company, every client will have the same Problem Codes

Mandatory fields are noted with a *

Click the   button to add a new problem code. Both meter problem code and meter problem code description are mandatory.

If the meter brand is successfully added, the new problem code will appear on the page within a table.

Click the   button to edit the meter problem code. Both meter problem code and meter problem code description are mandatory. Click Save changes to save any updates.

Click the   button to delete the meter problem code.