Meter skip codes are used to track and analyze why meter reads were skipped, helping to identify issues with meter location, condition, or other factors. Meter reading skip codes are used when a meter reading cannot be obtained, providing a reason for the skip to retailers. These codes help identify why a meter was unreadable and guide further action, such as repeat attempts, customer communication, or fault reporting

Understanding the reasons for skipped reads can help identify issues and improve the overall reading process.

Skip Codes can be entered and tracked in MeterSource and are linked to transaction, allowing easy identification of routes where meter reading was skipped.

Skip codes are important to ensure accuracy of meter readings and accurate billing. Tracking and addressing skipped reads can improve market efficiency and customer satisfaction.

Once the Client Profile has been completed and saved, the Meters Profile Tab, the Routes Tab, Transaction Type Tab and Skip Codes/Penalty Tab now are enabled. If the tabs are not enabled, it means the client information has not yet been saved.

For each client, depending on the contract signed, there may be deductions from the invoice amount on account of skipped meter reads.

All meters must be accurately read. If the meter reader is unable to read a meter, then a skip code reason must be noted.

The skip code reason can be tracked in this tab.

If the client is being set-up for the first time, there will be no skip codes. They will need to be set-up first. A message will be shown indicating that there no skip codes are created.

Mandatory fields are noted with a *

The following information is mandatory when a skip code is entered - Skip Code, Skip Code Description.

Click the   button to add a new skip code.

If the skip code is successfully added, the new skip code will appear on the page within a table.

Click the   button to edit the skip code. Click Save changes to save any updates.

Click the   button to delete the skip code. Note, the skip code can only be deleted if it has not been used in logged transactions. More on logged transactions later in the document.

Note: Skip Codes are specific to a client. If multiple clients are set-up under one company, each client will have their own set of skip codes. Skip Codes for other clients can be setup as required once the client profile has been completed each client.